When a meter is disconnected and the consumer for whom it was disconnected has it reconnected within twelve (12) months of the time it was disconnected, it shall be termed a “temporary disconnect”. A service charge consisting of a reconnect fee ($50.00) shall be paid to the Cooperative prior to reconnection. The applicable minimum bill for that class of service for those months the service is disconnected shall also be paid to the cooperative at the time the consumer requests that the meter be reconnected.
The Cooperative may impose a trip charge of $50.00 for each disconnect and reconnect trip to the consumer’s premises. Additionally, any account disconnected for delinquent payment will be required to pay a deposit.
Any consumer will be charged $20.00 for payment by check returned to the Cooperative by reason of insufficient funds.
Same Day Reconnect:
Connection or reconnection of service, as described below, may result in one of the following trip fees:
Same day connection or reconnection of a delinquent account may result in a trip fee of $50.00 provided that the consumer has contacted the Cooperative before 3:00 p.m. on normal business days and, if delinquent, has entered into payment arrangements, satisfactory to the Cooperative, for the amount owing.
If the consumer does not make arrangements with the Cooperative before 3:00 p.m. on normal business days and desires same day connection or reconnection, the Cooperative may impose a trip fee of $125.00
Same day reconnection or connection trips made on non-business days at the request of the consumer, may result in a $125.00 trip fee.
A charge not exceeding $35 may be required from the consumer for such meter test if it tests within accuracy limits prescribed by the Commission.
False Outage Reports
If a member reports a false outage, the Cooperative may impose a trip charge ($125.00).
Base Service Charge
This flat fee covers the expense the cooperative incurs to have electric service available at your location. The expenses that contribute to this charge include poles, conductor, transformers, construction, maintenance, and administrative expenses. Even if you don’t use any electricity, NOEC still has these expenses.
Gross Receipts Taxes
This is a 2% tax on the delivery of electricity NOEC is instructed to collect by the Oklahoma Tax Commission. It is paid by NOEC to the State of Oklahoma, who then distributes 95% of the funds to the schools within our service territory.
For the past two months, during the COVID-19 pandemic, we have been working with those individuals whose ability to pay for service(s) has been impacted. Effective Monday, June 1, we will begin the process of collecting these outstanding balances.