Outage Center

Outage Map

Report Outage

3 Ways To Notify Us

If your power ever goes out, there are 3 easy ways to report your outage.

NOEC App

To report an outage via the NOEC mobile app, tap the Report Outage button on the app home screen and follow the instructions.

Online Portal

To report an outage via the portal, please use the links above to access your account. Hover over the My Profile option, select outages, and follow the instructions.

Phone

Please have the following items ready if possible:

  • Name on account
  • Telephone number
  • Account number
  • Time power went off
  • Observations

Outage Alerts

Sign Up Today!

Receive outage notifications from SmartHub when you sign up for alerts.

NOEC App

To sign up for outage notifications by text or email, navigate to settings and select your desired preferences.

Online Portal

To sign up for outage notifications by text or email, navigate to settings and select your desired preferences.